TERMS & CONDITIONS

Salon courtesy
We want you and others to enjoy the experience of ELIO GEORGIO Hair & Beauty Salon and to help ensure that comfort we would ask you to refrain from using your mobile phone. Children must be accompanied by an adult at all times and be well behaved in respect to other client’s relaxation. Also please be aware that harmful/corrosive chemicals are being used within the salon area and clients are responsible for their child’s safety at all times. We would appreciate children not running or playing on or with the salon equipment.

Making a booking
We recommend for your first visit that you book in advance to ensure your preferred choice of hair service, stylist, date and time. We suggest that you book your next appointment on departure. Please be sure to enter the appointment date and time into your diary or mobile phone. 
 

Keep up-to-date
Please visit the salon website www.eliogeorgio.co.uk to keep up to date with the salon news, arrival of new products, and promotions.
 

Arrivals
Please arrive before your appointment time. As you may be required to complete a consultation form, late arrival may limit your appointment time, so that our next customer may not be delayed. If part of a booked service is cancelled or changed after arrival the full cost of the original service will be require payment in full. In the event that your stylist is not available to carry out your service through circumstances beyond our control, we reserve the right to transfer the booking to an alternative stylist if available. In unusual circumstance we may need to cancel your booking and where possible we will endeavour to contact you by telephone.
 

Payment
We accept all major credit/debit cards, AMEX and cash. 
 

Cancellation policy
Please give us as much notice as possible if you need to change or cancel your appointments as we require at least 24hrs notice. As a late cancellation cost of 50% of your booked service will be charged. Cancellations should be made by calling the salon on 01628 850084 or call into the salon in person. If you are cancelling out of salon hours you may cancel by emailing info@eliogeorgio.co.uk, then confirming by telephone during salon open hours. No-shows will be charged the full amount if no resonable explanation is given and supported by a written proof. We would like to advise you that in booking an appointment, that your are reserving a stylist time in advance. Our cancellation policy is designed that part compensation for our highly trained and dedicated stylist team who rely on a busy schedule for a rewarding career, this policy helps us retain a great team. Clients will be charged for the time reserved regardless for the reasons of cancelling. If we have sufficient notice of cancellation we can open up the appointment to awaiting clients. Weddings and block appointments need additional cancellation time we require at least 20 days notice. The management reserve the right to use their discretion in exceptional circumstances to the regard of the above. Where a client requires extensive and lengthy technical services an estimated 50% non-refundable deposit will be required at the time of reserving the appointment.

 

Your health
Clients that may have health issues e.g. Blood pressure, Circulation, Skin problems, pregnant, recently under gone an operation or on any medication or have any other health worries we advise you to check with your GP before booking a service. If you do book a service please bring this to the attention of your stylist.

Products
Products that are to be used and is recommended are highly concentrated, so very little is needed to obtain maximum results. If you have any allergies prior to your appointment please inform us immediately. Please obtain the advice of our professionals on how to use the product(s). We recommend that if you have any queries please call us and we will be happy to answer them or go over the procedure again. Our services, prices, products and information may be subject to revision without notice, if we feel that the change is appropriate.

Disclaimer
Elio Georgio has made every reasonable effort to ensure that the content of this website is accurate and up-to-date. All information contained on the website is subject to change or update without notice. Elio Georgio accepts no liability or responsibility for any loss or damage occurred because of any information available from this website, sites linked to this website or sites whose links may be provided by this website.

Privacy
Elio Georgio values and respects the privacy of this website's visitors. Any personal information collected at this website will be kept strictly private and confidential.
When you send an email to us, its content will be solely used to provide information as you requested. Your email address will not be sold to third parties or added to mailing lists without your consent. If you decide to use online forms, any personal details collected will be only used for the purpose for which you provided them.

Copyright
Copyright of all content displayed on this website resides with Elio Georgio, unless otherwise specified. Partial or full reproduction and distribution of any material of this website are prohibited for any commercial purposes.